Please fill out the information below and I will respond within 24hrs via phone, text or email.
Kindly note, Appointments usually book out 4-6 weeks in advance and I apologize for any inconvenience.
Feel free to Text or Call Iris at (808) 938-7658
Look forward to seeing you at Mermade Spa!
APPOINTMENT BOOKING info
~Special Policies~
Gratuities are very appreciated and based solely at your discretion on individual services.
Late Fee:
$25 will be charged for all clients 15-30 minutes late. *after 30 mins your appointment is a “cancellation” & policies will apply
~We reserve the right to charge full price & deduct from your total treatment time to service our scheduled clients with no interruption~
No-Show & Cancellation Fee:
$25 will be charged at time of next service for all No-Shows, No-Calls & Cancellations LESS THAN 24 HOURS BEFORE appointment time.
~We reserve the right to charge you our $25 fee + 50% of service price total on your next visit~
Refund Policy:
All Sales are FINAL. NO cash refunds. Spa Credit will be offered for remaining balances.
LOCATION
Downtown Hilo
165 Keawe St. Suite#106
Hilo, Hawaii 96720
hours
M CLOSED
Tu 10:00 AM - 5:00 PM
W 10:00 AM - 5:00 PM
Tr 10:00 AM - 5:00 PM
F 10:00 AM - 5:00 PM
Sat 10:00 AM - 2:00 PM
Sun CLOSED
